At yes. every kid. our purpose ⁠⁠i⁠⁠s ⁠⁠t⁠⁠o ⁠t⁠ransform educa⁠t⁠⁠i⁠on⁠ t⁠o be as d⁠i⁠verse as ⁠t⁠he k⁠i⁠ds ⁠i⁠⁠t⁠’s des⁠i⁠gned⁠ t⁠o serve. Instead of allowing politicians and special interests to rule education, we can unleash the extraordinary potential of every kid by treating them with dignity and empowering them to make decisions that are best for them. Join us as we give a voice to every parent, student, and teacher who shares that goal.

yes. every kid. is part of the Stand Together philanthropic community.

The Sr. Manager, Implementation plays a key role in leading yes. every kid. foundation’s (YesF) work to support successful implementation by translating education freedom policy into executable, scalable programs.

The Sr. Manager will lead day-to-day execution of YesF’s federal and state-based implementation priorities and related initiatives, working directly with organization leaders, administrators, partners and internal teams to translate policy into action.

This hands-on role will be focused on delivering high-quality implementation support from start-up strategy to operational execution. The Sr. Manager will help translate policy into practice by developing tools, solving operational challenges and supporting programs that are simple, accessible and effective for families.

This role may be performed remotely with frequent travel.

How You Will Contribute:

• Lead key workstreams across YesF’s federal and state implementation portfolio, with primary responsibility for federal scholarship initiatives

• Design and deliver implementation supports including cohort-based learning, startup advisory support and scalable tools to accelerate launch and growth of programs.

• Work directly with organization leaders to support launch readiness, operational planning and early-stage implementation

• Develop and deliver practical implementation tools, including startup playbooks, compliance guidance, donor engagement strategies and resources

• Translate federal policy and emerging guidance into clear, actionable steps for SGOs and partners.

• Support YesF’s engagement with federal agencies by helping translate implementation insights into feedback and recommendations that promote a clear, workable regulatory environment for SGOs

• Manage timelines and deliverables across multiple implementation engagements

• Support coordination with national partners and stakeholders to share learning and strengthen implementation approaches

• Draft high-quality memos, briefings and external deliverables to support strategy and communication

What You Will Bring:

• A self-starter with an entrepreneurial mindset who takes initiative, identifies opportunities and moves work forward

• You are comfortable owning workstreams, managing details and delivering high-quality outputs in fast-moving environments

• A builder who thrives in creating structure, solving problems and helping stand up new programs

• 5-8 years of experience in policy implementation, program management, nonprofit operations or a related field

• Strong understanding of program operations and execution, ideally with exposure to education programs, tax credits, and/or non-profit environments

• Excellent written communicator, able to translate complex ideas into clear, practical guidance

• Capable of managing multiple priorities and meeting deadlines and skilled at managing both strategy and execution, with strong attention to detail

• Comfortable working directly with external partners while staying aligned internally

• Motivated by expanding education opportunity and ensuring programs work well for families

• The willingness and ability to travel up to 35% of the time.

Standout Candidates Will Also Bring:

• Exposure to fundraising and donor strategy

• Experience working across multiple states or in a national policy environment

• Experience building operational playbooks, accelerators, or cohort-based programs

What We Offer:

• Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.
• A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
• Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents.
• Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive.

Our Values: Working for an organization within the Stand Together philanthropic community is different from many other places. The culture is deeply rooted in Principle Based Management® (PBM®), a framework guided by the principles that drive human progress, such as dignity, openness, and bottom-up empowerment. PBM® empowers employees to be entrepreneurial, to innovate, and to continually drive transformation.

We believe diversity fuels creativity, broadens knowledge, and helps drive success.  That is why we’re proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty, dignity, and respect.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Why you’ll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

Sagent powers servicers and consumers. You power Sagent!

About the Opportunity: We are currently looking for an Implementation Business Analyst! As an Implementation Business Analyst, you will play a critical part in implementing a modern loan servicing platform used by lenders and servicers in the consumer and mortgage lending markets in the United States. Your focus will be ensuring a successful customer implementation within key areas of focus, to include business process, loan data and integrations.

You will also be working with internal and external clients to validate, test, and implement new business features, business rules, workflows, and upgrades to existing features that are required to support regulatory requirements and loan servicing business operations. You will work directly with the customer, engineering, and product teams to deliver capabilities and features to customers. You may also create product documentation to support those features and internal and external training documentation.

If you are looking for a new challenge, love working with smart, skilled teammates and enjoy the world of mortgage servicing, then look no further!  Our team will provide you with the best tools, resources and compensation to get the job done…and enjoy every minute of it.

Your Day-to-Day at Sagent:

• Collaborate across teams in a fast-paced and dynamic, including Customer Success, Product, and Engineering to ensure successful client implementations
• Conduct discovery sessions with clients to understand business needs.
• Document functional and non-functional requirements.
• Translate business requirements into SaaS solution capabilities.
• Collaborate with product and implementation teams to tailor configurations.
• Serve as the liaison between the customer and internal teams.
• Provide regular updates, manage expectations, and facilitate decision-making.
• Analyze current customer workflows and identify gaps.
• Recommend process improvements aligned with SaaS capabilities.
• Assist in creating user guides and training materials.
• Support onboarding and training sessions for end-users.
• Validate system configurations against business requirements.
• Define UAT scenarios and success criteria.
• Coordinate UAT execution, triage issues, and provide feedback.
• Help customers adapt to new workflows and system changes.
• Identify and mitigate adoption risks.
• Ensure all implementation tasks are completed before launch.
• Support cutover planning and execution.
• Triage and resolve post-launch issues.
• Coordinate with support and engineering teams as needed.
• Maintain accurate records of requirements, decisions, and configurations.
• Ensure knowledge transfer to support and account management teams.

We’d love to hear from you if you have:

• Bachelor’s Degree (or equivalent experience) in business, computer science, finance and/or related fields
• 5+ years Mortgage Servicing is with experience in loan boarding, account services, escrow, loss mitigation, bankruptcy, foreclosure, investor reporting, customer services, or servicing compliance oversight
• 5+ years of software industry experience is highly desired; experience working with a large enterprise solution desired
• 3+ years of hands-on business analyst, development, project management, or testing experience
• Knowledge of mortgage servicing regulatory climates and its impacts on the lending process
• Experience creating business designs, test plans, testing scripts, and system requirements
• Excellent written and verbal communication skills
• Experience working with content management systems
• Experience working with on and offshore teams is required
• Experience with the entire PDLC process
• You are a self-starter and can manage multiple activities and priorities
• Experience with Claims or Invoice solutions and processes
• Experience with loan data and servicing conversions
• Experience with APIs and system integrations

Travel:  Is not generally required, but some travel to customer sites may be necessary (depending on the project), and occasional team building activities and events will be in-person.

#LI-AN

#LI-REMOTE

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1!  We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.’s decades of market-leading fintech expertise with Warburg Pincus’ skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We’re growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Who we are is what we do.Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business....

🇨🇦 CAD 95,000 to CAD 110,000 salary, depending on experience, on a full time, permanent employment contract  
🌎 Fully remote working anywhere in Canada! 
🏖️ 33 Days Paid Leave and Benefits 
✨ Opportunity to work close to major basketball and sports clients, including the live rhythms of the season, playoffs, Finals, Draft, offseason, and tentpole content moments. 
💻 Modern tooling environment where we expect thoughtful use of AI to improve speed, quality, repeatability, and team performance
​​​​​​​
Working Hours: this role must align closely with US Eastern Time across weekdays (regardless of your location). 

ABOUT US

Storyteller is a high growth B2B SaaS platform which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue. For customers, building their own stories experience can take years and a lot of investment however Storyteller has solved this by allowing companies to integrate in days, not years all for one monthly cost.

Our end‑to‑end platform gives companies a best‑in‑class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support.   

The Role 

This role owns one of our largest and most valuable clients - a globally recognisable name in major US sport - end to end. You’re the day-to-day lead: you drive the work, keep a complex set of projects moving, and make sure things ship. You also spot where the account can grow, and go after it. 

You’ll work across product, engineering, delivery and content, and you’ll unblock what’s stuck rather than wait to be told it’s stuck. It’s a role with genuine autonomy, and genuine accountability for what gets delivered. 

Sports Focus

Our client is in major US sport, which sets the rhythm of the work. A playoff run, a trade, a Draft moment or an injury can shift priorities overnight. Basketball knowledge helps here - not as trivia, but because it lets you anticipate those moments rather than react to them. 

You don’t need to be an analyst, but you should be genuinely interested in the sport and understand the shape of an NBA season, from regular season through Playoffs, Finals, the Draft and free agency. The strongest candidates will sense how fan behaviour, content timing and client pressure shift across it. 

What You'll Do

• Drive the account forward every day - spot what needs doing and do it, before it becomes a problem. 
• Pull together product, engineering, delivery and operations to land what’s been committed. 
• Make sure what we ship to the client is right - both the quality and the substance. 
• Be the client’s main point of contact, including daily requests from their executives. 
• Turn client requests into clear priorities and next steps. 
• Own account planning - roadmap, renewals, expansions and the commercial detail. 
• Own client reporting, and make it something they act on rather than just read. 
• Handle incidents and escalations calmly - set expectations, align people, drive a resolution. 
• Use the right tools to move faster - meeting summaries, comms and reports, usage analysis, account documentation. 

What We Are Looking For

• You work proactively and independently, and you can hold a lot of moving parts at once. 
• You think critically about what a client actually needs, not just what they asked for. 
• You’re comfortable working across teams and getting things done without formal authority. 
• You communicate sharply - complex things, said simply. 
• You’ve managed enterprise client relationships before (3+ years is a guide, not a rule - we care about capability). 
• You can work US Eastern Time hours, with reliable internet. 
• You have a genuine interest in basketball. 

RECRUITMENT PROCESS 

• An initial call with a member of the Operations team. 
• A compensated exercise to test skills relevant to the role. 
• Interview and exercise review with Andy (Chief Delivery Officer). 
• Final interview with Bob (Founder & CEO). 

And that’s it! 

💸 Up to USD 80,000 per year, on a full time, contractor contract  
🌎 Fully remote working! 
✨ Opportunity to work close to major basketball and sports clients, including the live rhythms of the season, playoffs, Finals, Draft, offseason, and tentpole content moments. 
💻 Modern tooling environment where we expect thoughtful use of AI to improve speed, quality, repeatability, and team performance
​​​​​​​
Working Hours: this role must align closely with US Eastern Time across weekdays (regardless of your location). 

ABOUT US

Storyteller is a high growth B2B SaaS platform which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue. For customers, building their own stories experience can take years and a lot of investment however Storyteller has solved this by allowing companies to integrate in days, not years all for one monthly cost.

Our end‑to‑end platform gives companies a best‑in‑class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support.   

The Role 

This role owns one of our largest and most valuable clients - a globally recognisable name in major US sport - end to end. You’re the day-to-day lead: you drive the work, keep a complex set of projects moving, and make sure things ship. You also spot where the account can grow, and go after it. 

You’ll work across product, engineering, delivery and content, and you’ll unblock what’s stuck rather than wait to be told it’s stuck. It’s a role with genuine autonomy, and genuine accountability for what gets delivered. 

Sports Focus

Our client is in major US sport, which sets the rhythm of the work. A playoff run, a trade, a Draft moment or an injury can shift priorities overnight. Basketball knowledge helps here - not as trivia, but because it lets you anticipate those moments rather than react to them. 

You don’t need to be an analyst, but you should be genuinely interested in the sport and understand the shape of an NBA season, from regular season through Playoffs, Finals, the Draft and free agency. The strongest candidates will sense how fan behaviour, content timing and client pressure shift across it. 

What You'll Do

• Drive the account forward every day - spot what needs doing and do it, before it becomes a problem. 
• Pull together product, engineering, delivery and operations to land what’s been committed. 
• Make sure what we ship to the client is right - both the quality and the substance. 
• Be the client’s main point of contact, including daily requests from their executives. 
• Turn client requests into clear priorities and next steps. 
• Own account planning - roadmap, renewals, expansions and the commercial detail. 
• Own client reporting, and make it something they act on rather than just read. 
• Handle incidents and escalations calmly - set expectations, align people, drive a resolution. 
• Use the right tools to move faster - meeting summaries, comms and reports, usage analysis, account documentation. 

What We Are Looking For

• You work proactively and independently, and you can hold a lot of moving parts at once. 
• You think critically about what a client actually needs, not just what they asked for. 
• You’re comfortable working across teams and getting things done without formal authority. 
• You communicate sharply - complex things, said simply. 
• You’ve managed enterprise client relationships before (3+ years is a guide, not a rule - we care about capability). 
• You can work US Eastern Time hours, with reliable internet. 
• You have a genuine interest in basketball. 

RECRUITMENT PROCESS 

• An initial call with a member of the Operations team. 
• A compensated exercise to test skills relevant to the role. 
• Interview and exercise review with Andy (Chief Delivery Officer). 
• Final interview with Bob (Founder & CEO). 

And that’s it! 

About Tailscale

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We’re building a future for the Internet that’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

Job Description

We’re seeking a full-time Software Engineering Manager for our Strategic Projects team. Reporting into our co-founder and Chief Strategy Officer, this team exists to show developers and organizations why Tailscale should be their default connectivity substrate, both for internal infrastructure and for embedding into customer-facing products. Aperture, our identity-aware LLM gateway, is one such initiative.

This is an AI-native team. We use coding agents heavily as a force multiplier and expect a manager to be a power user and a coach for others. Our customers demand a high bar on code quality, security, and operational rigour, and we treat that as a reason to use every tool available, including LLMs and coding agents, to ship fast without compromising it.

As Engineering Manager you will mentor a small team of senior engineers; partner with the CSO, PM, and reference customers to turn market signals (particularly around AI infrastructure, agentic tooling, and identity-aware networking) into shippable POCs and reference architectures; provide technical direction on prototypes and integrations, many of which become public artifacts (blog posts, reference repos, conference demos, customer integrations); and help grow the organization through hiring, culture, and process.

Tailscale is fully remote, this team operates with significant ambiguity, and the shipping cadence is fast. Comfort working asynchronously and collaborating with highly technical customers is essential.

Key Responsibilities

• Manage a talented, senior team of experienced engineers in a growth-stage startup.
• Drive business outcomes measured by adoption of new platform primitives, customer integrations landed, and influence on Tailscale’s roadmap.
• Make major design decisions on prototypes that often graduate into production surface area, and own the quality bar for the team’s externally-visible artifacts (reference architectures, open source, talks, customer integrations).
• Set the bar for how this team uses AI coding tools: which agents and workflows the team adopts, what review and security practices wrap around agent-generated code, and how the team sustains a fast cadence without lowering the production bar.
• Hire, nurture, and oversee engineers while fostering a fun, creative, and inclusive atmosphere, including healthy conflict and a culture of candid, kind feedback.
• Collaborate across core platform engineering, security, and go-to-market on projects that span domains and often involve direct customer co-development.
• Drive planning across horizons, balancing fast prototype cycles against longer-arc bets on where connectivity, identity, and AI infrastructure are converging.
• Light travel required (~10-15%): primarily team and company onsites, with occasional conferences or customer visits concentrated in North America with potential trips to EU or APAC.

What We Are Looking For

• Substantial experience managing and mentoring engineering teams: performance, career development, hiring, and culture
• Experience developing in Go, the primary language across Tailscale’s stack and this team’s prototypes
• Heavy daily use of coding agents (Claude Code, Cursor, or similar) and LLMs in your engineering workflow, with a point of view on where they accelerate work, where they fail, and how to wrap them in review and security practices that hold the production bar. Able to coach engineers on your team to operate the same way
• Comfort with exploratory, customer-facing engineering: translating customer conversations into prototypes and reference designs
• Comfort with the cadence of a strategy team at an early-ish startup: priorities shift with market signal, prototype-to-production timelines are short, and the bar on what ships stays high regardless

Nice to Have

• Building applications on top of LLMs and agentic systems (not just using them as dev tools)
• Networking background (L4-L7 connectivity, browser and DNS behaviors), and familiarity with Tailscale itself
• Identity infrastructure background: IdP platforms, identity sync/provisioning, directory services, and protocols (OAuth, OIDC, SAML, SCIM); access control models (RBAC/ABAC), session management, MFA, passwordless auth
• Leading teams whose output is publicly visible (open source, devrel, reference implementations) and validating prototype code for production alongside security teams

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale’s compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire’s base salary. Individual offers may vary based on experience and skill set.

CAN Pay Range

$276,040—$344,380 CAD

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

What We Offer

• An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
• A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
• Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
• Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration.
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
• Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
• A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.
• Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.

Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.

Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.

Please be aware that legitimate emails from Tailscale’s talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.

About Tailscale

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We’re building a future for the Internet that’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

Job Description

We’re seeking a full-time Software Engineering Manager for our Strategic Projects team. Reporting into our co-founder and Chief Strategy Officer, this team exists to show developers and organizations why Tailscale should be their default connectivity substrate, both for internal infrastructure and for embedding into customer-facing products. Aperture, our identity-aware LLM gateway, is one such initiative.

This is an AI-native team. We use coding agents heavily as a force multiplier and expect a manager to be a power user and a coach for others. Our customers demand a high bar on code quality, security, and operational rigour, and we treat that as a reason to use every tool available, including LLMs and coding agents, to ship fast without compromising it.

As Engineering Manager you will mentor a small team of senior engineers; partner with the CSO, PM, and reference customers to turn market signals (particularly around AI infrastructure, agentic tooling, and identity-aware networking) into shippable POCs and reference architectures; provide technical direction on prototypes and integrations, many of which become public artifacts (blog posts, reference repos, conference demos, customer integrations); and help grow the organization through hiring, culture, and process.

Tailscale is fully remote, this team operates with significant ambiguity, and the shipping cadence is fast. Comfort working asynchronously and collaborating with highly technical customers is essential.

Key Responsibilities

• Manage a talented, senior team of experienced engineers in a growth-stage startup.
• Drive business outcomes measured by adoption of new platform primitives, customer integrations landed, and influence on Tailscale’s roadmap.
• Make major design decisions on prototypes that often graduate into production surface area, and own the quality bar for the team’s externally-visible artifacts (reference architectures, open source, talks, customer integrations).
• Set the bar for how this team uses AI coding tools: which agents and workflows the team adopts, what review and security practices wrap around agent-generated code, and how the team sustains a fast cadence without lowering the production bar.
• Hire, nurture, and oversee engineers while fostering a fun, creative, and inclusive atmosphere, including healthy conflict and a culture of candid, kind feedback.
• Collaborate across core platform engineering, security, and go-to-market on projects that span domains and often involve direct customer co-development.
• Drive planning across horizons, balancing fast prototype cycles against longer-arc bets on where connectivity, identity, and AI infrastructure are converging.
• Light travel required (~10-15%): primarily team and company onsites, with occasional conferences or customer visits concentrated in North America with potential trips to EU or APAC.

What We Are Looking For

• Substantial experience managing and mentoring engineering teams: performance, career development, hiring, and culture
• Experience developing in Go, the primary language across Tailscale’s stack and this team’s prototypes
• Heavy daily use of coding agents (Claude Code, Cursor, or similar) and LLMs in your engineering workflow, with a point of view on where they accelerate work, where they fail, and how to wrap them in review and security practices that hold the production bar. Able to coach engineers on your team to operate the same way
• Comfort with exploratory, customer-facing engineering: translating customer conversations into prototypes and reference designs
• Comfort with the cadence of a strategy team at an early-ish startup: priorities shift with market signal, prototype-to-production timelines are short, and the bar on what ships stays high regardless

Nice to Have

• Building applications on top of LLMs and agentic systems (not just using them as dev tools)
• Networking background (L4-L7 connectivity, browser and DNS behaviors), and familiarity with Tailscale itself
• Identity infrastructure background: IdP platforms, identity sync/provisioning, directory services, and protocols (OAuth, OIDC, SAML, SCIM); access control models (RBAC/ABAC), session management, MFA, passwordless auth
• Leading teams whose output is publicly visible (open source, devrel, reference implementations) and validating prototype code for production alongside security teams

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale’s compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire’s base salary. Individual offers may vary based on experience and skill set.

US Pay Range

$206,000—$257,000 USD

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

What We Offer

• An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
• A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
• Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
• Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
• Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration.
• Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
• Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
• A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.
• Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.

Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter.

Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people.

Please be aware that legitimate emails from Tailscale’s talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.

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What Makes Us Unique  At Cloudbeds, we’re not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent...

DescriptionUnder the direction of the VP – Information Technology, the Technology Transformation Manager leads LC Plus’s digital transformation efforts, aligning technology with organizational strategy to deliver measurable client outcomes. The...

We are looking for a Scrum Master to work for our client. The ideal candidate aligns with the responsibilities and qualifications outlined below.

This role is ideal for an experienced Scrum Master who thrives in a collaborative, fast-moving Agile environment. You’ll play a key role in guiding teams, improving delivery processes, and fostering a culture of continuous improvement—all while supporting distributed teams across Ohio in a fully remote setting.

Responsibilities

• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Serve as a coach and mentor to Agile teams, promoting Scrum best practices and continuous improvement
• Remove roadblocks and help teams maintain focus on sprint goals and deliverables
• Partner with Product Owners to manage backlogs and ensure readiness of work
• Track and report on team performance metrics (velocity, burndown, etc.)
• Foster a culture of accountability, transparency, and collaboration
• Support Agile transformation initiatives across teams and departments
• Coordinate with stakeholders to ensure alignment and successful delivery

Qualifications

• 3–6+ years of experience as a Scrum Master or Agile Coach
• Strong knowledge of Scrum principles and Agile methodologies
• Experience supporting cross-functional software development teams
• Excellent facilitation, communication, and conflict resolution skills
• Experience using Agile tools (Jira, Azure DevOps, or similar)
• Scrum certification (CSM, PSM, or equivalent) preferred
• Ability to work effectively in a remote, distributed team environment

What Our Client Offers

• Competitive compensation and professional development opportunities
• A flexible, remote-first work environment
• A collaborative culture focused on team success and innovation
• Opportunity to influence Agile maturity and team effectiveness
• Supportive leadership and strong cross-functional teamwork

We are looking for a Scrum Master to work for our client. The ideal candidate aligns with the responsibilities and qualifications outlined below.

This role is ideal for an experienced Scrum Master who thrives in a collaborative, fast-moving Agile environment. You’ll play a key role in guiding teams, improving delivery processes, and fostering a culture of continuous improvement—all while supporting distributed teams across Ohio in a fully remote setting.

Responsibilities

• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Serve as a coach and mentor to Agile teams, promoting Scrum best practices and continuous improvement
• Remove roadblocks and help teams maintain focus on sprint goals and deliverables
• Partner with Product Owners to manage backlogs and ensure readiness of work
• Track and report on team performance metrics (velocity, burndown, etc.)
• Foster a culture of accountability, transparency, and collaboration
• Support Agile transformation initiatives across teams and departments
• Coordinate with stakeholders to ensure alignment and successful delivery

Qualifications

• 3–6+ years of experience as a Scrum Master or Agile Coach
• Strong knowledge of Scrum principles and Agile methodologies
• Experience supporting cross-functional software development teams
• Excellent facilitation, communication, and conflict resolution skills
• Experience using Agile tools (Jira, Azure DevOps, or similar)
• Scrum certification (CSM, PSM, or equivalent) preferred
• Ability to work effectively in a remote, distributed team environment

What Our Client Offers

• Competitive compensation and professional development opportunities
• A flexible, remote-first work environment
• A collaborative culture focused on team success and innovation
• Opportunity to influence Agile maturity and team effectiveness
• Supportive leadership and strong cross-functional teamwork

We are looking for a Scrum Master to work for our client. The ideal candidate aligns with the responsibilities and qualifications outlined below.

This role is ideal for an experienced Scrum Master who thrives in a collaborative, fast-moving Agile environment. You’ll play a key role in guiding teams, improving delivery processes, and fostering a culture of continuous improvement—all while supporting distributed teams across Ohio in a fully remote setting.

Responsibilities

• Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Serve as a coach and mentor to Agile teams, promoting Scrum best practices and continuous improvement
• Remove roadblocks and help teams maintain focus on sprint goals and deliverables
• Partner with Product Owners to manage backlogs and ensure readiness of work
• Track and report on team performance metrics (velocity, burndown, etc.)
• Foster a culture of accountability, transparency, and collaboration
• Support Agile transformation initiatives across teams and departments
• Coordinate with stakeholders to ensure alignment and successful delivery

Qualifications

• 3–6+ years of experience as a Scrum Master or Agile Coach
• Strong knowledge of Scrum principles and Agile methodologies
• Experience supporting cross-functional software development teams
• Excellent facilitation, communication, and conflict resolution skills
• Experience using Agile tools (Jira, Azure DevOps, or similar)
• Scrum certification (CSM, PSM, or equivalent) preferred
• Ability to work effectively in a remote, distributed team environment

What Our Client Offers

• Competitive compensation and professional development opportunities
• A flexible, remote-first work environment
• A collaborative culture focused on team success and innovation
• Opportunity to influence Agile maturity and team effectiveness
• Supportive leadership and strong cross-functional teamwork

Brafton is one of the world’s leading content marketing firms, with offices in Boston, London, Toronto and Sydney. We aspire to continually raise the bar on what people consider “marketing content.” We create result-focused strategies and content to drive SEO, social engagement and leads for our clients. Our teams continuously build expertise across new media formats, including video, blogs, infographics and web design.

This is a remote, full-time contractor position open to candidates across Mexico. Please include a resume in English.

Brafton’s Digital Marketing Project Coordinators primarily support our Project Management department, helping to facilitate client work with our production teams and assisting with repeatable, administrative tasks. This role requires efficiency, accuracy, an understanding of production processes, and an awareness of marketing goals and objectives.

Onboarding will include:

• Detailed and ongoing training of Brafton’s Atlas project management platform and Brafton’s client-facing content management platform (CMP).
• Visibility and training into internal Brafton documentation/PM processes.
• Overviews of client work scopes (including individual projects and overarching campaigns).

Essential Job Functions:

• Assisting with deliverable tracking and status updates.
  • This includes within Brafton’s Atlas PM platform and client-facing CMP, Google/Sharepoint spreadsheets, and other PM platforms (Asana, Wrike, HIVE, Jira, etc.)
• Project set-up and date management of client scopes of work within Brafton’s Atlas PM platform.
• Basic project management quality assurance/asset review at different phases of production (i.e., SPB/editorial outline and resulting copy; landing page copy and content formatting, email copy and associated email formatting/templates, etc.).
• Support for mass project updates in Brafton’s Atlas PM platform associated with monthly resource planning.
• Attend internal meetings (scrums, etc) as an embedded Brafton stakeholder supporting Brafton project management.
• Assist with any next steps from these meetings.
• Ad hoc project management support (ranging from language translations for copy using AI tools, to inputting copy for client publishing, and creation of process documentation using meeting/stakeholder notes, PM direction and AI tools. AI tools to be utilized include Claude, Gemini, ChatGPT, NotebookLM, and others.
• Research and development of the use of AI tools to execute tasks efficiently and effectively.

Key Success Factors:

• Deep understanding of typical project management processes and production coordination/facilitation.
• Exceptional attention to detail.
• Clear and efficient communication; English fluent.
• Diligent record keeping habits.
• Awareness and abidance of internal and external timelines.
• Strong analytical and problem-solving skills.

Skills & Requirements:

• Experience with multiple project management software/platforms.
• Excellent written/verbal communication (English), and people skills.
• Time management, and ability to multitask.
• Quality assurance/asset review experience.
• Willingness to learn new skills/software, and ability to adapt.
• Ability to work independently (desk-based, availability during standard local business hours)
• Proficiency with AI tools is a plus.
• 1-2 years of relevant work experience (remote preferred).

Time Breakout:

• 30% deliverable tracking and status reporting
• 10-20% internal communication (including meetings)
• 30% quality assurance/asset review
• 10-20% misc./ad hoc tasks

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Brafton is one of the world’s leading content marketing firms, with offices in Boston, London, Toronto and Sydney. We aspire to continually raise the bar on what people consider “marketing content.” We create result-focused strategies and content to drive SEO, social engagement and leads for our clients. Our teams continuously build expertise across new media formats, including video, blogs, infographics and web design.

This is a remote, full-time contractor position open to candidates across Mexico. Please include a resume in English.

Brafton’s Digital Marketing Project Coordinators primarily support our Project Management department, helping to facilitate client work with our production teams and assisting with repeatable, administrative tasks. This role requires efficiency, accuracy, an understanding of production processes, and an awareness of marketing goals and objectives.

Onboarding will include:

• Detailed and ongoing training of Brafton’s Atlas project management platform and Brafton’s client-facing content management platform (CMP).
• Visibility and training into internal Brafton documentation/PM processes.
• Overviews of client work scopes (including individual projects and overarching campaigns).

Essential Job Functions:

• Assisting with deliverable tracking and status updates.
  • This includes within Brafton’s Atlas PM platform and client-facing CMP, Google/Sharepoint spreadsheets, and other PM platforms (Asana, Wrike, HIVE, Jira, etc.)
• Project set-up and date management of client scopes of work within Brafton’s Atlas PM platform.
• Basic project management quality assurance/asset review at different phases of production (i.e., SPB/editorial outline and resulting copy; landing page copy and content formatting, email copy and associated email formatting/templates, etc.).
• Support for mass project updates in Brafton’s Atlas PM platform associated with monthly resource planning.
• Attend internal meetings (scrums, etc) as an embedded Brafton stakeholder supporting Brafton project management.
• Assist with any next steps from these meetings.
• Ad hoc project management support (ranging from language translations for copy using AI tools, to inputting copy for client publishing, and creation of process documentation using meeting/stakeholder notes, PM direction and AI tools. AI tools to be utilized include Claude, Gemini, ChatGPT, NotebookLM, and others.
• Research and development of the use of AI tools to execute tasks efficiently and effectively.

Key Success Factors:

• Deep understanding of typical project management processes and production coordination/facilitation.
• Exceptional attention to detail.
• Clear and efficient communication; English fluent.
• Diligent record keeping habits.
• Awareness and abidance of internal and external timelines.
• Strong analytical and problem-solving skills.

Skills & Requirements:

• Experience with multiple project management software/platforms.
• Excellent written/verbal communication (English), and people skills.
• Time management, and ability to multitask.
• Quality assurance/asset review experience.
• Willingness to learn new skills/software, and ability to adapt.
• Ability to work independently (desk-based, availability during standard local business hours)
• Proficiency with AI tools is a plus.
• 1-2 years of relevant work experience (remote preferred).

Time Breakout:

• 30% deliverable tracking and status reporting
• 10-20% internal communication (including meetings)
• 30% quality assurance/asset review
• 10-20% misc./ad hoc tasks

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company DescriptionAbout M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and...

Company DescriptionAbout M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and...

Meet Siena

Siena is the first intelligence layer for customer experience. We’re creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions.

Siena doesn’t just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human.

We’re transforming how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one better.

The team

We’re a small, distributed team that punches way above our weight. Every person here has outsized impact because we’ve built leverage into everything we do. This philosophy makes us faster and, frankly, more fun to work with.

If you’re excited about building something that doesn’t exist yet, keep reading. We’re building agents that don’t just respond to customers—they remember them, learn from every interaction, and connect experiences across channels.

The role

As a Deployment Manager, AI Agents, you own the delivery side of the business. You’re embedded in customer accounts, managing complex multi-stakeholder deployments from kick-off through to sustained automation performance. You’re the person who keeps things moving when complexity is high, timelines are tight, and no two accounts look the same.

This isn’t a role for order-takers. The deployment team at Siena is the difference between a customer that churns and a customer that expands. You own that outcome.

Who you are

• 5+ years in customer experience operations, support ops, implementation, or CX agency work - deep helpdesk fluency (Zendesk, Gorgias, or similar) is a strong plus

• You understand how support operations actually work: ticket lifecycle, routing logic, automation health, escalation flows. This is the context that takes years to build and that we can’t afford to teach from scratch

• A natural project manager - you break complex problems into simple plans, keep multiple workstreams on track, and keep every stakeholder aligned without burning out

• SaaS or e-commerce background is a bonus; CX operations depth is the primary signal

• You communicate clearly under pressure: written updates, verbal briefings, Slack threads - you make the status of every account visible without anyone having to ask

• You’re proactive with data: you watch automation rate, deflection, and escalation patterns, catch the dip before the customer flags it, and bring evidence when something needs attention - not gut feel.

• AI fluency - you use AI tools actively in your workflow and can enable and guide, confidently customers who are new to the space

• You co-lead - you’re not here to own everything solo, you’re here to share the load with a team and make the whole function stronger

• Remote

What you’ll do

• Own deployments from zero to live - kick-off, automation setup, stakeholder alignment, and hitting the metrics that matter

• Co-lead strategic accounts with senior team members, taking on responsibility progressively as you ramp

• Apply your CX ops knowledge to diagnose why accounts are stuck: helpdesk configuration, ticket routing gaps, automation logic, escalation failures - and drive the fix

• Keep every account you touch moving: daily updates, proactive escalations, clear documentation of progress and blockers

• Manage customer expectations with confidence: hold timelines, push back when scope creeps, and keep relationships intact when things get hard

• Shadow and support senior team members for the first 30 days, then take the lead on accounts

• Feed operational patterns back to the product team: you see problems across accounts before anyone else does

Why Siena?

• Meaningful impact. Your work directly shapes our product and company.

• Globally distributed team working at the bleeding edge of CX and AI.

• Great salary plus the opportunity for equity or stock grants.

• Learning budget. If you’re growing, so are we.

• The thrill of building something new. Join us at a stage where your contributions matter most.

• AI-fluency. Make AI your second nature.

• Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades.

Our values

The people who thrive here are curious, customer-obsessed, and take ownership without being asked. They fix problems first and explain later. They’re direct about feedback—both giving and receiving it—because they care more about getting things right than being polite.

They maintain high standards while moving at startup speed, and they build real relationships with teammates because they know that’s how great work gets done. When things get tough, they adapt and keep pushing forward.

Our approach to AI

The people who thrive here treat AI like a natural extension of themselves. They’ve built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code. They know which AI works best for what problem.

Everyone gets premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) plus a quarterly budget for new tools. But the magic happens in how we share knowledge. Demo days where someone shows off a clever workflows. Slack threads about which model handles a specific use case better. Learning from each other’s AI workflows.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

We use AI-assisted screening tools as part of our hiring process. All decisions are made by humans. You can request a human-only review at talent@siena.cx.

Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Meet Siena

Siena is the first intelligence layer for customer experience. We’re creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions.

Siena doesn’t just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human.

We’re transforming how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one better.

The team

We’re a small, distributed team that punches way above our weight. Every person here has outsized impact because we’ve built leverage into everything we do. This philosophy makes us faster and, frankly, more fun to work with.

If you’re excited about building something that doesn’t exist yet, keep reading. We’re building agents that don’t just respond to customers—they remember them, learn from every interaction, and connect experiences across channels.

The role

As a Deployment Manager, AI Agents, you own the delivery side of the business. You’re embedded in customer accounts, managing complex multi-stakeholder deployments from kick-off through to sustained automation performance. You’re the person who keeps things moving when complexity is high, timelines are tight, and no two accounts look the same.

This isn’t a role for order-takers. The deployment team at Siena is the difference between a customer that churns and a customer that expands. You own that outcome.

Who you are

• 5+ years in customer experience operations, support ops, implementation, or CX agency work - deep helpdesk fluency (Zendesk, Gorgias, or similar) is a strong plus

• You understand how support operations actually work: ticket lifecycle, routing logic, automation health, escalation flows. This is the context that takes years to build and that we can’t afford to teach from scratch

• A natural project manager - you break complex problems into simple plans, keep multiple workstreams on track, and keep every stakeholder aligned without burning out

• SaaS or e-commerce background is a bonus; CX operations depth is the primary signal

• You communicate clearly under pressure: written updates, verbal briefings, Slack threads - you make the status of every account visible without anyone having to ask

• You’re proactive with data: you watch automation rate, deflection, and escalation patterns, catch the dip before the customer flags it, and bring evidence when something needs attention - not gut feel.

• AI fluency - you use AI tools actively in your workflow and can enable and guide, confidently customers who are new to the space

• You co-lead - you’re not here to own everything solo, you’re here to share the load with a team and make the whole function stronger

• Remote

What you’ll do

• Own deployments from zero to live - kick-off, automation setup, stakeholder alignment, and hitting the metrics that matter

• Co-lead strategic accounts with senior team members, taking on responsibility progressively as you ramp

• Apply your CX ops knowledge to diagnose why accounts are stuck: helpdesk configuration, ticket routing gaps, automation logic, escalation failures - and drive the fix

• Keep every account you touch moving: daily updates, proactive escalations, clear documentation of progress and blockers

• Manage customer expectations with confidence: hold timelines, push back when scope creeps, and keep relationships intact when things get hard

• Shadow and support senior team members for the first 30 days, then take the lead on accounts

• Feed operational patterns back to the product team: you see problems across accounts before anyone else does

Why Siena?

• Meaningful impact. Your work directly shapes our product and company.

• Globally distributed team working at the bleeding edge of CX and AI.

• Great salary plus the opportunity for equity or stock grants.

• Learning budget. If you’re growing, so are we.

• The thrill of building something new. Join us at a stage where your contributions matter most.

• AI-fluency. Make AI your second nature.

• Tackle unsolved problems. We’re redefining how customer experience will look like in the next decades.

Our values

The people who thrive here are curious, customer-obsessed, and take ownership without being asked. They fix problems first and explain later. They’re direct about feedback—both giving and receiving it—because they care more about getting things right than being polite.

They maintain high standards while moving at startup speed, and they build real relationships with teammates because they know that’s how great work gets done. When things get tough, they adapt and keep pushing forward.

Our approach to AI

The people who thrive here treat AI like a natural extension of themselves. They’ve built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code. They know which AI works best for what problem.

Everyone gets premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) plus a quarterly budget for new tools. But the magic happens in how we share knowledge. Demo days where someone shows off a clever workflows. Slack threads about which model handles a specific use case better. Learning from each other’s AI workflows.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

We use AI-assisted screening tools as part of our hiring process. All decisions are made by humans. You can request a human-only review at talent@siena.cx.

Siena provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.